DIRECTORATE OF QUALITY ASSURANCE AND ENHANCEMENT

VISION

The quality assurance strategy supports ZEGU’s vision of being a leading global innovative and research-driven Christian university producing a total person.

MISSION

Directorate of Quality Assurance and Enhancement Directorate exits to implement the Internal Quality Assurance (IQA) for ZEGU which enhances the effectiveness of its core activities of learning and teaching, research and innovation, industrialization, and community engagement and outreach. The Directorate works with all units, and departments ensuring that they are guided by policies, procedures and practices that are in alignment with the university's strategic goals and positively affect the learner’s journey.

VALUES

Quality is engrained through culture

Quality assurance is strengthened by policies, procedures and practices

Inclusivity and consideration of diverse views enhance quality

Real learning is the foundation for real impact

APPROACHES

ZEGU’s IQA framework is based on ZIMCHE’s 17 standards and uses the systems, process and total quality management approaches. The implementation of IQA mechanisms should create a sense of responsibility and an increased awareness of the systems and process approach throughout the institution. Thus the pillars of ZEGU quality assurance and enhancement strategy include:

·         Valuing external reviews and benchmarking;

·         Monitoring and evaluating university products and services; and

·         Ensuring development of policies and practices to promote high performance and development of faculty and non-teaching staff.

TARGET GROUP AND RATIONALE

Critical collaborative groups for an effective Internal Quality Assurance include: faculty and non-teaching staff; students; alumni, parent body; employers; industry and business leaders; civil society and ZAOGA FIF as the ZEGU mother body. QAE should be embedded in all of ZEGU’s processes, products and services. This should guarantee the integrity and value of ZEGU’s awards and qualifications.

CONTRIBUTION TO EDUCATION 5.0 STATEMENT

The ZIMCHE Standards and Guidelines to Quality Assurance for Higher Education has specifications on effective implementation of Heritage Based Education 5.0. Every aspect of university business and operations has a specific standard that should be fulfilled. ZEGU IQA will ensure that the standards have been applied and even excelled to ensure that quality assurance systems are ‘fit for purpose’ and also monitor the quality of the learner journey and their employability.

QAED staff

The department is manned by a director and an administrative assistant. More staffing is expected to ensure that all departments and units of the university have developed policies, procedures and practices that promote the practical application of all seventeen ZIMCHE standards.